Privacy Policy

Effective Date: 01-Apr-2024

At Shukrana By Sanjeev, a brand of Rajiv Silk and Saree, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://sariwala.in/. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information:

• Contact Details: Such as your name, address, phone number, and email address when you place an order or register on our site.
• Payment Information: We collect payment details (credit/debit card information, UPI, etc.) through secure payment gateways. We do not store your financial data on our servers.
• Order Information: Information related to your purchases, such as products ordered, delivery address, and billing details.

b) Non-Personal Information:

• Cookies and Tracking Data: We use cookies and other tracking technologies to enhance your browsing experience and gather information about how you use the website. This includes your IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

• Processing Orders: To fulfill and manage your orders, including shipping and delivery to India and other countries.
• Improving Customer Service: To personalize your experience, improve our website, and provide better customer support.
• Marketing and Promotions: To send you promotional offers, newsletters, or product-related information — only if you have opted in.
• Security: To protect against fraud and ensure the security of your transactions.

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: Including payment processors, courier companies, and fulfillment partners, to process transactions and deliveries.
• Legal Obligations: If required by law, to comply with legal processes or to protect our legal rights.

4. International Shipping and Data Transfers

As we ship internationally, your personal data may be transferred to and processed in countries outside of India. We ensure such transfers comply with applicable data protection laws.

5. Data Security

We implement appropriate security measures — including encryption, secure payment gateways, and continuous system monitoring — to protect your information from unauthorized access or disclosure.

6. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccuracies in your personal data.
• Deletion: Request deletion of your data, subject to legal compliance.
• Opt-out: You can unsubscribe from marketing emails anytime using the link provided or by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those websites. Please read their policies before submitting your information.

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings; however, some features of the site may not function properly if you do.

9. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be effective immediately upon posting to the website. Please review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:

Rajiv Silk and Saree
B-557, Katra Asharfi, Chandni Chowk, New Delhi, Delhi, 110006
Email: care@rajivsilksarees.com
Phone: +91-9355755811